Who We Are?
About us
KVapes Shop Australia was established in 2016 and has provided the community with superior customer service 7 days a week! In an ever-changing industry, we provide the latest and greatest vaping technology, offering the most extensive selection of e-cigarette & herbal vaporizer-related hardware in Brampton. Whether you are new to the scene or have been vaping for years, our staff are deeply knowledgeable and will be happy to help.
Vaping is a unique practice for everyone, and we endeavour to provide a customized experience for our clients that reflects this; we stock over 100 Salt Nic and 200 Traditional E-juice flavours to satisfy any taste. Whether you are looking for a quick stop to grab a disposable, pick up some pods and flavours, or build your mod from the ground up, we have everything you need!

KVape Shop Australia mission is for you to love what you vape. On top of offering the best vape products on the market, authentic brand names, fast shipping, and friendly customer support; we strongly believe in educating the vape community and advocating on its behalf.
What Makes us Different ⋆ KVape Shop Australia
At KVape Shop, every employee is an avid vaper. This gives us the ability to rigorously test every product prior to offering it for sale. Every clearomizer, battery, variable voltage or variable wattage dial, every thread, button, o-ring and seal is tested, re-tested and put through real life use. Anything that does not stand up to the KVape Shop Quality Standard is eliminated.
E-Juices or E-Liquids come in many flavors. KVape only carries Australia made E-Juices that have undergone proper certification and laboratory testing. We only carry juices that are made of FDA GRAS (Generally Regarded as Safe) Ingredients. Each one of our e-juice manufacturers are carefully pre-screened for quality red flags and those that do not make the cut do not go on our site.
Privacy Policy
This privacy policy tells you how we use and protect any information that is collected at this site. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any updates will be posted on this page and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used and protected.
Collection of Information:
The information you provide is used to fulfill your specific request.
What we collect:
We collect the following information that is only needed to fulfill your order such as: name, address and general contact information to fill your order including email address.
Cookie/Tracking Technology:
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use our Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information:
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security:
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our systems.
Controlling your personal information:
We will not sell, distribute or lease your personal information to anyone.
If you believe that any information we are holding on you is incorrect or incomplete, please login to your account and update your information or email us as soon as possible. We will promptly correct any information found to be incorrect.
Shipping Information
KVapes is committed to providing you with a smooth and secure shopping experience, delivering quality products to your door. Please take a moment to read our shipping policy to understand the terms and conditions that apply.
Proof of Age Required:
All products sold at KVapes require proof of age upon delivery. This policy ensures we comply with legal requirements across Australia. The purchaser must provide valid government-issued photo ID upon delivery for age verification. Failure to provide proof of age will result in the package being returned to sender, and a 90% restocking fee will apply. Any associated re-shipping fees will be the customer’s responsibility.
Shipping Methods:
We offer multiple shipping options to meet your needs. All orders placed before 2:00 PM on weekdays will be processed and shipped the same day. Orders placed after 2:00 PM or on weekends will be processed the next business day.
We offer shipping through Australia. Shipping timelines are estimates and may be subject to delays. We always do our best to ship with the fastest courier and will choose the courier best for you, our customer!
All packages sent to Australian residents must undergo an Age Verification Process before the courier delivers them.
Shipping Address & Billing Address
For first-time orders, the shipping address must match the billing address associated with the payment method. If this information doesn’t match, please contact us for assistance.
Failed or Delayed Deliveries
KVapes is not responsible for lost, stolen, or undeliverable packages due to failure to provide valid proof of age. If a package is returned due to age verification failure, a 90% restocking fee will apply. Similarly, returned packages due to incorrect or incomplete address details will incur a restocking fee.
In case of delayed or undelivered shipments, please use your tracking number to follow up with the courier.
Insurance
All shipments are insured for up to $100. KVapes Shop is not responsible for any damages, losses, or theft after the package leaves our facility. In the event of such issues, please contact us immediately so we can assist in filing a claim with the courier.